I try to keep my shipping costs low so I only use standard shipping with no tracking number for any smaller prints or paintings. For bigger paintings or framed art I use shipping with tracking, this however makes the shipping a bit more expesive in some cases.
I can't take any responsibility for items that might get lost, damaged or misplaced during shipping. It's out of my hands.
However, I've never had any item go missing during the shipping but there's still a tiny risk it might. Again it's out of my hands once I've handed it over to the postal office.
I do not refund lost, damaged or misplaced items.